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(COVID-19) EMS delayed delivery / pending parcels (5.18 update)
Written by admin Search 2,447 Date 2020-03-03 13:24
Hello, this is Iplehouse.

Currently, In Korea many people are in hard situation caused by the corona virus.
We wish you all stay safe.

We use the safest and fastest post office EMS service for international shipping.

However, recently due to the coronavirus (COVID-19)
Interrupted tracking of EMS parcel / delayed delivery have occurred.

Some pending parcels in transit from Korea has been unable to track where they are.
Some countries have to wait at least three to four weeks for delivery to complete.

In this regard, we let you know the following notice.

Currently, the following countries are not accepting our parcels via EMS post office.

QATAR
NETHERLANDS
NORWAY
BELGIUM
AUSTRIA
NEW ZEALAND
TURKEY
DENMARK
UZBEKISTAN
SAUDI ARABIA
PORTUGAL
POLAND
FINLAND
MACAO
SWEDEN
SWITZERLAND
CZECH REP
SPAIN
CHILE
TAIWAN


For the customers of these countries , we will hold the parcels at our office until package delivery is resumed.

The following countries are currently having delivery delay of EMS.

- USA
- Japan
- Hong Kong
- Singapore
- Vietnam
- England
- ITALY

The above countries take the parcels, but the delivery is being delayed.

You can still order dolls from our website.
However, The exact date when we will resume the shipment or complete your delivery will not be known.
We can only tell the approximate duration is 30 days.

It may change depending on the situation.
We will update the notice from time to time when there are new instructions.

We are sincerely sorry for the inconvenience.

We hope that this situation will get better soon, and we wish all customers in each country to prevent the virus.
We also sincerely wish that many people in hard situation will restore.

Thank you for your patience.

Iplehouse


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