Hello, this is Iplehouse.
When you order custom make up, please leave make up instruction on Q&A board after ordering.
If you don't leave a message it can delay your order.
Also alot of customers tend to forget about it, so please leave a message right after ordering.
Also if you order through Doll Choice and choose make up option, you have to leave a message on Q&A board too.
Our delivery team checks the message in the order and they don't speak English.
Also we don't check our email reguraly, so please use Q&A board instead.
We will answer you within 24 hours (weekdays) so leave a message on Q&A board.
Thank you for your time and have a nice day.
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