Hello, this is Iplehouse.
All Iplehouse dolls are customized dolls made for just one person.
So if you cancel the doll, it is very hard to sell it to anyone else.
This is why we charged canceling fee depending on manufacturing stage.
Recently we are offering 3 months layaway orders for orders more than $1,000 USE.
This case we have to take extra care to store the dolls for months.
It takes time and cost and it is almost impossible to find someone who will want exact same doll.
So if you cancel the doll during layaway, we won't refund any payments you have already sent.
Thank you for your time.
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